We promised ourselves to work hard to keep all Markies clients happy. We would like everyone to have the better experience possible!
Nevertheless, expectation differences can happen as well as misunderstandings. Please always talk to us and tell us of anything who went wrong so that we try to figure out how to solve it and how product or procedures could changed to prevent bad experiences.
Like everybody, we learn from good and constructive advices and mistakes…help us to get better.
But if you are really mad at us and we couldn’t solve some severe issue together, you have the right to ask for online help to the European Commission extrajudicial resolution of disputes – ODR Platform